Our Office Policies

Appointments

Dr. Fortner welcomes new patients, and his staff will be happy to reserve an appointment time for you. Please arrive 15 minutes early for your first appointment. If a change is needed in your appointment time, we ask for a 24-hour notice by calling during business hours.

Insurance

We accept most major dental insurances. We will ask for insurance information when the appointment is made to verify your coverage. We usually accept insurance payments and have you pay any deductibles or percentages, etc., not expected to be covered. However, since dental insurance is a contract between you and your carrier, you are responsible for charges not paid by them, regardless of any estimates provided.

Payment

Payment is due at the time services are rendered. This includes any co-payments or deductibles not covered by your insurance.

For your convenience, we accept Cash, Checks, Visa, MasterCard, Discover, American Express, & Care Credit.

Fortner Dentistry

8209 Genoa Ave., Ste. 100
Lubbock, TX 79424

Phone:

806-791-1481

Fax:

806-791-1480

Email:

office@fortnerdds.com

Monday 8:30 am - 5:00 pm
Tuesday 8:30 am - 5:00 pm
Wednesday 8:30 am - 5:00 pm
Thursday 8:30 am - 5:00 pm
Friday By Appointment Only

*Closed for lunch Monday-Thursday from
12:00 pm- 1:15 pm

Emergency and After Office Hours:
If you are a current patient, and have a dental emergency after regular office hours, please call the office pager at 806-721-9885 and your call will be returned as soon as possible.

JAY FORTNER, D.D.S., P.A. is a BBB Accredited Dentist in Lubbock, TX